Dear Management Doctor:
Your reply to Waiving Fees sparked a question I've had for a long time about the roots of the term "entitlement process." The word "entitlement" often carries a negative connotation and politicians as of late have worked very hard to make "entitlement programs" a dirty word. Does the land development term "entitlement process" have roots related to land title? Or did the development community coin the phrase because they felt that local government had a sense of entitlement when it comes to the planning, zoning and permitting process and fees?
I generally have heard the term "entitlement process" used by developers and their representatives but have not heard the term used by planning departments. Do planning departments commonly use the term "entitlement process?" With the negative connotation of the word "entitlement" should we be trying to rebrand the process to a name that is more positive?
Many planning departments use the term “entitlement process.” I don’t know when this started but it is very common. Look up the word on Google and you will see what I mean. Below are a few comments I found on my search:
The Management Doctor
We have always used the term reluctantly since it connotes permanence. Zoning and other land use "entitlements" can, with due process, change over time.