Hot Monthly Info 2017

September – Thank You

Two pretty simple words that you can be leveraged in a number of ways. These ideas came from Jeff Haden in my local newspaper. Say:

Thanks
This can be as simple as saying thanks when an employee drops off a report. Say thank you as often as you can.  Then show thanks by:

  1. Providing Greater Freedom and Autonomy
    Seems like I keep preaching this over and over. I still like the work Empowerment. This item is the key to motivation. (See some of my earlier articles on my website.)
  2. Genuinely Seeking Input
    Respect and trust the employee’s input. If they have a suggestion, consider it carefully and certainly provide feedback.
  3. Asking for Help
    Show a willingness to learn. Your employee can be a teacher.
  4. Lending a Hand
    Offer something that feels collaborative, not patronizing or gratuitous. Model the behavior you want your employees to display.
  5. Being Gracious About a Compliment
    Just smile, make eye contact, and say (here is that word again) THANK YOU.

The Management Doctor – thank you for reading

August – Delegate – Delegate – Delegate

A recent Harvard Business Review article got me to thinking again about delegation.* In prior articles and my books I have talked about two key delegation issues:

  1. Operations
    Many managers get so bogged down in operations (things you could delegate) that their management tasks are left undone.
  2. Empowerment
    Employees today want to be empowered and the key to motivating most employees is based on empowerment.
  1. Busy, Busy
    In my consulting practice, I am continually amazed how difficult it is to schedule meetings with the managers in organizations we are reviewing. Many are totally bogged down. It is not unusual that I will need to schedule a meeting two or three weeks out. This is a sign of poor delegation and possibly micro-management.

With a rare exception, the article suggests that everything that can be delegated should be. A nice little check list of six T’s is included to help you with your delegation.

TINY: These are small inconsequential items but they add up – delegate.

TEDIOUS: Relatively simple items but not a good use of your time – delegate.

TIME-CONSUMING: These may be important tasks but let others do the heavy lifting and you step in when needed – delegate.

TEACHABLE: Teaching is a big part of your job anyway so – delegate.

TERRIBLE AT: These items are not your strengths and someone else will be better anyway; another empowerment opportunity – delegate.

TIME SENSITIVE: Don’t let your schedule miss the time sensitive items, they can be – delegated.

So here is a test. Next time someone important wants a meeting with you – how about later today or first thing in the morning?

The Management Doctor

*How to Decide Which Tasks to Delegate, by Jenny Blake, July 2017.