Management Consulting

The need for major change in both public and private organizations is essential. We are beyond the days of moving from one management fad to another. What is required today is a fundamental shift based on a changing environment and a new information age focus. Zucker Systems is a “best practices” expert for building, engineering and planning functions and departments. We use many of the approaches discussed in Paul C. Zucker’s The Management Idea Book, The ABZs of Planning Management Second Edition, What Your Planning Professors Forgot to Tell You, Mis-Management, Cats, Dogs and Friends at the Office, along with continued behavioral research.

Zucker Systems work is based on the premise that there is a difference between normal and maximum productivity in an organization and that difference relies on the skill of the manager.

Company Background and History

Zucker Systems was created by its President, Paul Zucker in 1982. To our knowledge, it is the only national organization and management firm that specializes in analysis of planning, building, engineering and related departments. We have worked with over 119 cities, 40 counties, and 20 non-profits in 31 states, Barbados, Cayman Islands, Washington D.C., Calgary, Alberta, and Markham, Ontario, Canada. We also differ from other consulting firms that do this work in that our senior staff members have also managed these functions as governmental employees and contract staff. Thus, we have in-depth knowledge about the functions we are analyzing.

In addition to our “best practices” experience through our contracts, we have conducted national research on best practices, performance measures, and permitting and organizational methodology. We interact with 2,500 Community Development department personnel throughout the U.S. and Canada via our interactive website.

Typical consulting includes:Management Consulting

  • Organizational Analysis
  • Management Analysis
  • Process Review
  • Project Management
  • Customer Service Training
  • Focus Groups
  • Customer Surveys
  • Re-engineering
  • Technology Review

Summary List of Studies

List of Clients

Typical Organizational Studies and Audits

Focus Groups